A brighter tomorrow, together.
A support company built to keep its word.
Hope Filled Horizons Pty Ltd is a small, founder-led disability support company in south-east Queensland, supporting Ipswich, Brisbane, Gold Coast and surrounding communities. We exist to provide everyday support that is honest about its scope, consistent in how it turns up, and respectful of the people it’s for.
Why the company exists
We started because a lot of support goes wrong in ordinary ways: a different worker every week, routines that get lost in handovers, promises made by someone who won’t be there when they fall through. We wanted a company where the person responsible is reachable, where scope and costs are discussed before anything is agreed, and where growth never gets ahead of quality.
That’s still the plan. Today, the support itself is delivered by our founder. The company has engaged other workers before and will again as the right people come along, with the same checks and the same expectations. Administration is handled within the business, so phone calls and paperwork get answered.
What we mean by good support
Values are easy to print and hard to keep. These are the ones we hold ourselves to, written as what you should actually be able to expect.
Integrity
We discuss fit, scope, costs and availability before we commit to anything, and then we do what we agreed to do.
Honesty about capacity
We are candid about what we can and can’t currently provide. We don’t exaggerate team size, skills or outcomes.
Consistency and predictability
Clear routines, reasonable continuity, proper handovers, prompt updates and dependable communication. We can’t promise there will never be a change; we can promise you’ll hear about it early.
Your choice, your dignity
Your preferences, consent, goals and autonomy direct the support, within safe and lawful arrangements.
Collaboration
With your agreement we work alongside the family members, coordinators, clinicians and providers you trust, so communication is clear and supports work together.
Accountability
Feedback is welcome, complaints are taken seriously, and when we get something wrong we say so and fix it.
Growing carefully, on purpose
We’re building Hope Filled Horizons carefully. We want to grow, but only in a way that protects the quality, consistency and trust people should be able to expect from their support. That means being straightforward about availability, and taking the time to find the right people rather than filling every position for the sake of growth.
Right now, our founder and director Jethro Geier is the worker who delivers support, so capacity is genuinely limited. The company has engaged other workers before and will again as the right people come along, with the same checks and the same expectations.
Limited openings are currently available. Each enquiry is assessed on support needs, scheduling and location.
Working alongside the people you trust
Good support is rarely done in isolation. Over the years we’ve worked with families, support coordinators, plan managers, allied-health professionals and other disability providers, and several of the relationships we support have lasted years.
With your agreement, we keep the people you choose in the loop, follow the plans your clinicians write, and say early when something isn’t working. We don’t compete with other providers for the sake of it; we’d rather the supports around a person fit together.
Founder and director
Jethro Geier, founder and director
Jethro has spent his working life in community services, and started Hope Filled Horizons to do the part he cares about most: direct, everyday support done properly.
His approach is practical: listen first, agree on routines that work, communicate clearly with everyone who needs to be in the loop, and be honest about what the company can and can’t do.
Career background
- Child and family practice: case management for young people with complex trauma, developmental disorders and disability, working with carers and multidisciplinary teams.
- House management in intensive therapeutic care: leading staff and supporting young people in residential settings with therapeutic models and reflective practice.
- Team leadership: supervising support workers and building a safe, consistent workplace culture.
- Frontline youth support: crisis response and daily support for young people with mental-health, developmental and behavioural challenges.
Checks and training
- NDIS Worker Screening clearance (Qld)
- Blue Card (Working with Children, Qld)
- First Aid and CPR trained
- NDIS Worker Orientation completed
Bachelor of Ministry (Morling College / Australian College of Theology, 2017). Not a clinical, counselling or disability-specific qualification, and not presented as one. The NDIS Worker Screening clearance is a check on the worker, not an NDIS provider registration.
Your information, your say
Personal information is collected only when it’s needed to provide support, kept securely, and shared only with the people you’ve agreed to, or where the law requires it. You can ask what we hold about you and ask for it to be corrected.
Feedback and complaints are welcome, and they go straight to the director. If we can’t resolve a complaint with you, you can also contact the NDIS Quality and Safeguards Commission, which handles complaints about any NDIS provider.
Enquire about supportThree easy ways to reach us.
Limited openings are currently available. Each enquiry is assessed on support needs, scheduling and location.
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